Congratulations to West Coast Kia customer Kevin Fulton on the recent purchase of a Special Edition Kia Soul. He was looking for a small utility vehicle when he met Drew at West Coast Kia. Kevin was blown away by what the Kia Soul had to offer!
On behalf of sales consultant Drew, and the entire team at West Coast Kia, thank you for your business Kevin and enjoy your new Soul!
Today I am writing to you to commend the West Coast KIA Service Department
I want to thank your service department for the excellent service I received from Dylan Lopez, Mobeen Mohammed and the rest of your team.
I think as a consumer it should be dually noted the honesty of your service team shows that they truly have your customer’s best interest at heart, in today’s world that is a great asset that should not go unnoted. You see on June 5th, 2014
I brought my 2001 KIA MAGENTIS in for repairs. Your team repaired the problem (we thought) at that time. Then yesterday July 16th, 2014 my car started doing the same thing again. When I spoke with the service manager he very quickly made arrangements to have my car brought in at 10:00AM the following morning to diagnose the problem. So today I brought my car back into the service department. While I relaxed in your very comfortable waiting area to see what the diagnoses was. I enjoyed a fresh coffee, while doing so your service manger came back to speak to me about 30 minutes later. He said I have some news about your car. I was like… oh okay thinking to myself how much is this going to cost me now. I was very surprised and pleased when the manager told me that they KIA would take care of the cost to fix the problem as I had just had my car in on June 5th for the exact same problem. Then he supplied me with a loaner vehicle a 2014 KIA SOUL very nice car by the way.
The repair was no charge because they had repaired the car so recently. Having a mechanic that one can trust gives a welcome sense of security in today’s world. I will recommend WEST COAST KIA to all my friends.
Sincerely,
Johanne Foulds of RJF Janitorial
Congratulations to Konner McLeod’s first customer Audra Stewart on the recent purchase of her Kia Soul EX+. Along for the ride, in AJAC’s Best Family Car (under $30,000), is Audra’s husband John and their two daughters. On behalf of salesman Konner McLeod and West Coast Kia, we would like to welcome the Stewarts to the West Coast family.
At West Coast Kia we are often asked what’s our secret when it comes to providing exceptional customer service and making our customers happy? It’s simple: an honest and fun approach to selling you a vehicle that you can depend on. There are no gimmicks, there’s no pressure. Just ask West Coast Kia sales rep Justin Sheaves, who recently received the following card from his new customer Linda Prince.
Upon purchasing a vehicle from Charlie Tran, customer Ian Posener couldn’t say enough about his experience with West Coast Kia. He also wants to thank Lidia and Bev from the finance department for being extremely helpful. He wrote us to say how grateful he was for the experience.
“This is one of the VERY BEST DEALER EXPERIENCES I have had purchasing a car! Period. I would have NO hesitation recommending West Coast Kia to anyone, ever. Period. I was treated with a level of professionalism, courtesy, friendliness, and help that was far beyond previous experiences at other car dealers. Every staff member I came in contact with was the same. A joy and pleasure to do business with!”
– Ian Posener
Daniel Yun’s customer Richard (Dick) Robertson recently purchased a pre-owned 2013 Kia Forte at West Coast Kia, and this is what he had to say:
“West Coast Kia is a first class dealership to deal with, they walk a mile for you. I would recommend before you buy a Kia anywhere else try West Coast Kia. I’m one happy customer.”
– Dick Robertson
Nicole Kealy was looking for a black car for her business. They loved the 2014 Kia Forte, but we did not have a black one on the premises. After a few attempts sales rep Daniel Yun came through and Nicole got her wish! She drove away in a black 2014 Kia Forte LX+, perfect for her business.
Thank you for your business Nicole and welcome to the West Coast family!
Paul Chiu was looking for a very specific Kia Soul and his wife wanted only the grey color. They did a lot of research online to find the perfect car and 2014 Kia Soul was on the top of their list. It took a month to find the color she wanted but at West Coast Kia we are always up for the challenge! Thank you for your business Paul and welcome to the West Coast Family!
David and Julie Potts were looking for a small SUV for a while. They came and looked at all the brands and even went to the Vancouver Auto Show to look and sit in most of the different brands out there. They decided that the Kia Sportage was the SUV for them. Looking for pre-owned didn’t get them anywhere so Trevor showed them a NEW 2014 Kia Sportage EX and that was the one Julie liked best. Thank you for your business and welcome to the West Coast Family.
Christine Davey had a 2011 Kia Sportage and already knew and loved Kia. She and Mark were looking to upgrade to a pre-owned Sorento but there was a stumbling block with every unit they seen. Too many kilomitres or not new enough or simply not a perfect fit. At the end, with the help of her sales rep Ray Yoo, Christine decided not to compromise and get a new 2015 Kia Sorento EX with a sunroof and West Coast Kia had one in stock! A few accessories later it was the perfect SUV for Christine. Thank you for your business and welcome to the West Coast Family!
